RETURNS & REFUNDS
RETURN & REFUND POLICY
In case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us at mojca.artdesign@gmail.com within 30 days of product delivery. Please get in touch with our team using and provide a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that we will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color. In case of an unsuccessful delivery, you can opt for either a reprint with an extra charge or a partial refund. For DTG products, there is a tolerance of 0.5″ for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
WHERE SHOULD I RETURN MY ITEM?
Please return the item to the address on your package. If you cannot see a returns address, then please contact us at mojca.artdesign@gmail.com